Products purchased may be returned to Aurabeat within 7 days from the day you received your products.
To make the return process easier for you, please contact Customer Service Centre at +852 2668 8883 or Whatsapp +852 9727 3558 to arrange a free return pickup by our logistics partner.
For further information on the terms, conditions and methods of return and exchange, please refer to the following Warranty Statement or contact our Customer Service Centre.
To provide better customer service to all Aurabeat product customers, Aurabeat provides a one-year warranty for the products, please note the following terms:
1. Warranty Terms
2. Spare parts
AURABEAT Official Website & Distributor
Aurabeat Technology Limited
Address: Unit 651, 6/F., Building 19W, No.19 Science Park West Avenue, Hong Kong Science Park, Pak Shek Kok, N.T., Hong Kong
Office Hours: Monday to Friday, 10:00am - 6:00pm except public holiday
Tel: (852) 2668 8883
Whatsapp: (852) 9727 3558
Tsuen Wan Repair Center
(Please contact +852 2668 8883 to make an appointment)
Address: Unit 426, Thriving Industrial Centre, 26-38 Sha Tsui Rd, Chai Wan Kok, Tsuen Wan
Service Hours: Monday to Friday 9:00am - 1:00pm, 2:00pm - 6:00pm except public holiday
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